Frequently Asked Questions
Everything you need to know about working with TLS Tap Logistics Services β answered clearly and honestly.
We work with owner-operators running a single truck all the way up to small fleets with 10+ units. Whether you haul dry van, flatbed, reefer, or step-deck freight, our dispatchers have the experience and broker relationships to find top-paying loads for your equipment type.
Once you sign on, we assign you a dedicated dispatcher who learns your preferred lanes, home base, and schedule. They search load boards and our direct shipper network daily, negotiate the best rates, confirm bookings, and handle all communication with brokers β you just drive.
We operate on a simple percentage-based model β typically 5β10% of gross revenue per load. There are no hidden fees, no monthly minimums, and no long-term contracts. You only pay when you earn, which means our success is directly tied to yours.
Yes. We offer compliance support as part of our logistics management services. This includes IFTA reporting, safety audit prep, driver qualification file review, and ongoing monitoring to keep you operating legally and safely on the road.
Absolutely. Freight doesn't stop at 5 PM and neither do we. Our team is available around the clock to handle breakdowns, appointment reschedules, load issues, and any other challenges that come up while you're on the road.
Most carriers are set up and dispatching within 24β48 hours of signing on. We'll need your MC/DOT numbers, insurance certificate, and a completed carrier packet. Once we have those, your dedicated dispatcher gets to work finding loads immediately.
Yes β we serve carriers across all of North America. While we're headquartered in Cypress, TX, our dispatching and logistics support covers all 48 contiguous states. Many of our clients are based in other states and operate interstate lanes.
That's one of our core strengths. Our dispatchers analyze market rates, seasonal trends, and lane-specific demand to position your truck in the highest-paying corridors. We continuously adjust your routing strategy to maximize your revenue per mile.
Still have a question?
Our team is available 24/7 β reach out directly.